1. Information We Collect
We may collect information that you provide directly, information generated through your use of the website, and limited information received from connected third-party services.
This may include:
- Your name or display name
- Your email address
- Account login and authentication information
- Membership or patron access status
- Messages, comments, feedback, or support requests
- Technical information about your device and browser
- Website usage, navigation, and interaction data
- IP address and approximate geographic region
2. Information You Provide
You may provide information when you subscribe to email updates, create an account, sign in, contact us, submit a message, participate in an interactive experience, or request access to protected content.
You are not required to provide personal information unless it is necessary for a feature or service you choose to use.
3. Email Subscriptions
If you join the Everlight mailing list, we collect your email address so we can send project news, new releases, production updates, music, hidden clues, and related announcements.
You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us directly.
We do not sell or rent mailing-list information.
4. Accounts and Authentication
If the website allows account creation or third-party sign-in, we may store information needed to identify your account, maintain your session, and provide access to the appropriate content.
Passwords should be stored using secure hashing and should never be stored in readable form. If authentication is handled by a third-party provider, that provider may process information according to its own privacy policy.
5. Membership and Patron Access
Certain areas of the website may be connected to a membership, pledge, or patron account.
We may receive limited information from a membership platform, such as your account identifier, email address, membership level, pledge status, or access eligibility.
We generally do not receive or store your full payment-card information. Payments are handled by the applicable payment processor or membership platform.
6. Automatically Collected Information
When you visit the website, certain technical information may be collected automatically.
This may include:
- Browser type and version
- Operating system
- Device type
- Pages viewed
- Links clicked
- Date and time of access
- Referring website or source
- Approximate location derived from IP address
- Error, performance, and security logs
7. Cookies and Similar Technologies
The website may use cookies, local storage, session storage, or similar technologies to remember preferences, keep users signed in, maintain security, measure website performance, and understand how visitors use the site.
Some cookies may be required for the website to function. Others may support analytics, media playback, embedded services, or convenience features.
You may be able to block or delete cookies through your browser settings. Doing so may affect account access or certain website features.
8. How We Use Information
We may use collected information to:
- Operate and maintain the website
- Create and manage user accounts
- Provide access to member-only content
- Send requested email updates
- Respond to messages and support requests
- Improve website design and performance
- Understand audience engagement
- Prevent fraud, abuse, and unauthorized access
- Enforce our Terms of Service
- Comply with legal obligations
9. How We Share Information
We do not sell personal information.
We may share limited information with service providers that help operate the website or deliver requested services. These may include:
- Website hosting providers
- Email-delivery services
- Analytics providers
- Authentication providers
- Membership and payment platforms
- Security and fraud-prevention services
- Technical contractors and support providers
These providers may process information only as needed to perform their services, subject to their own terms and privacy practices.
10. Third-Party Services
Everlight Storyworks may link to or embed content from third-party platforms, including video services, social media, membership platforms, payment processors, and music services.
When you use or interact with those services, they may collect information independently. Their handling of your information is governed by their own privacy policies.
11. Embedded Media
Embedded videos, audio players, social posts, or other media may behave as though you visited the third-party website directly.
Those services may use cookies, collect usage information, associate activity with an existing account, or track your interaction with the embedded content.
12. Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, protect security, and comply with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
13. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.
However, no website, transmission method, or storage system can be guaranteed completely secure.
14. Your Choices
Depending on the service and your location, you may be able to:
- Unsubscribe from marketing emails
- Update account information
- Delete or disable your account
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Restrict or object to certain processing
- Disable cookies through your browser
15. Privacy Rights by Location
Privacy rights vary depending on where you live. Certain jurisdictions may provide additional rights concerning access, correction, deletion, portability, restriction, objection, or appeal.
We will respond to valid requests as required by applicable law and may need to verify your identity before processing a request.
16. Children’s Privacy
Everlight Storyworks is not intended to knowingly collect personal information from children below the minimum legal age for online consent in their jurisdiction.
If you believe a child has provided personal information without appropriate permission, please contact us so we can review and remove it where required.
17. International Visitors
Everlight Storyworks may be accessed from locations outside the country where its systems or service providers operate.
By using the website, you understand that information may be processed or stored in another country, where privacy laws may differ from those in your location.
18. Legal Disclosures
We may disclose information when reasonably necessary to comply with law, legal process, court orders, government requests, or valid regulatory requirements.
We may also disclose information when necessary to protect the rights, safety, security, property, or integrity of Everlight Storyworks, its users, or others.
19. Business Transfers
If Everlight Storyworks is reorganized, transferred, merged, sold, or otherwise changes ownership, information may be transferred as part of that transaction, subject to applicable law.
20. Do Not Track Signals
Some browsers provide a “Do Not Track” setting. Because there is no universal standard for responding to these signals, the website may not respond to all such settings.
21. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in the website, services, legal requirements, or privacy practices.
Updates will be posted on this page with a revised effective date.